公众人物毕业演讲第184期:桑德伯格2012哈佛商学院(9)

 　　It's easy to say that you're going to encourage feedback

　　当然说鼓励反馈容易

　　but it's hard to do

　　做起来难

　　because unfortunately it doesn't always

　　因为听到的反馈

　　come in a format¹ we want to hear it

　　往往不是我们想要的那种

　　When I first started at Google

　　当我刚开始在Google工作时

　　I had a team of four people

　　我的团队里面有四个人

　　and it was really important to me

　　所以对我而言

　　that I interview everyone who was on my team

　　由我自己来面试团队的每个成员就尤其重要

　　It felt like being part of my team meant I had to know you

　　要成为我的团队的一份子 我必须了解你

　　When the team had grown to about 100 people

　　当团队增长到大约有100人的时候

　　I realized it was taking longer to schedule my interviews

　　我意识到在面试上花的时间越来越多

　　So one day at my meeting of just my direct reports

　　所以有一天在我的报告会上

　　I said maybe I should stop interviewing

　　我说也许我应该停止面试

　　fully² expecting them to jump in and say

　　那时我完全预计他们会打断我说

　　no, your interviews are a critical part of the process

　　不行 你的面试是流程中很重要的一步

　　They applauded

　　然而他们都对此非常赞赏

　　Then they fell over themselves explaining that

　　然后他们转过来解释说

　　I was the bottleneck³ of all time

　　我一直都是流程中的瓶颈

　　I was embarrassed

　　我先是觉得羞愧

　　Then I was angry and I spent a few hours just quietly fuming⁴

　　然后恼怒 我花了几个小时的时间生闷气

　　Why didn't they tell me I was a bottleneck?

　　他们为什么不告诉我我是瓶颈？

　　Why did they let me go on slowing them down?

　　为什么他们不阻止我拖大家的后腿？

　　Then I realized that if they hadn't told me

　　后来我明白了 如果没人告诉我

　　it was my fault

　　那这就是我的错

　　I hadn't been open enough

　　我还不够开怀

　　told them that I wanted that feedback

　　没有告诉他们 我想要他们的反馈

　　and I would have to change that going forward

　　我决定从此改变这点

　　When you're the leader

　　当你是领导

　　it is really hard to get good feedback and honest feedback

　　得到有用的真实的反馈是很难的

　　no many how many times you ask for it

　　哪怕你反复要求

　　One trick I've discovered is that

　　我发现的一个小技巧

　　I try to speak really openly about the things I'm bad at

　　是尝试主动地谈论你的某些缺点

　　because that gives people permission to agree with me

　　因为这样会让人愿意来认同我

　　which is a lot easier than pointing it out in the first place

　　这比直接指出我的缺点要容易许多

　　To take one of many possible examples

　　从众多可能中举个例子来说

　　when things are unresolved I can get a tad anxious

　　当事情没有搞定时 我会有点焦躁

　　Really, when anything's unresolved

　　真的 只要有事情没有搞定

　　I get a lot anxious

　　我会变得非常焦躁

　　I'm quite certain no one has accused me of being too calm

　　我敢肯定没人会说我过于冷静

1 format   

n.设计，版式；[计算机]格式，DOS命令:格式化(磁盘)，用于空盘或使用过的磁盘建立新空盘来存储数据；v.使格式化，设计，安排

参考例句：

• Please format this floppy disc.请将这张软盘格式化。
• The format of the figure is very tasteful.该图表的格式很雅致。

2 fully   

adv.完全地，全部地，彻底地；充分地

参考例句：

• The doctor asked me to breathe in,then to breathe out fully.医生让我先吸气，然后全部呼出。
• They soon became fully integrated into the local community.他们很快就完全融入了当地人的圈子。

3 bottleneck   

n.瓶颈口，交通易阻的狭口；妨生产流程的一环

参考例句：

• The transportation bottleneck has blocked the movement of the cargo.运输的困难阻塞了货物的流通。
• China's strained railroads already become a bottleneck for the economy.中国紧张的铁路运输已经成为经济增长的瓶颈。

4 fuming   

愤怒( fume的现在分词 )； 大怒； 发怒； 冒烟

参考例句：

• She sat in the car, silently fuming at the traffic jam. 她坐在汽车里，心中对交通堵塞感到十分恼火。
• I was fuming at their inefficiency. 我正因为他们效率低而发火。