旅游英语对话-Complaining about a Tour(1)

A: I am having some big problems² on this tour³.
B: What seems⁴ to be the problem¹? We are here to help you.
A: This tour company⁵ seems very disorganized. No one seems to have a clear⁶ picture as⁷ to where we are going⁸ and when we are going to get there.
B: I will see what I can do about that. How about the accommodations⁹ on the tour?
A: So far, we have been staying in really out-of-the-way accommodations.
B: Is anything wrong with your room?
A: The television¹⁰ in our room was¹¹ broken¹², and they didn’t send anyone¹³ to fix¹⁴ it.
B: I will complain¹⁵ to the hotel manager¹⁶ about that. How about the hotel restaurant?
A: The food in the restaurant was terrible¹⁷, and a few¹⁸ people from our group got¹⁹ sick.
B: I am so sorry that you had²⁰ such²¹ a bad experience²². We would²³ like to offer²⁴ you a free²⁵ city tour and lunch to make it up to you.
 

1 problem   

n.问题；难题

参考例句：

• The problem is ongoing.这个问题尚未解决。
• This problem is too hard for me to solve.这个问题太难，我解决不了。

2 problems   

n.问题( problem的名词复数 )；疑难问题；习题；思考题

参考例句：

• It was an action replay of the problems of his first marriage. 这是他第一次婚姻问题的重演。
• a few admin problems 一些行政问题

3 tour   

n.旅行；旅游；参观；游览

参考例句：

• He has gone on a walking tour. 他徒步旅行去了。
• A tour guide took us around the city. 一个导游带我们环游了这个城市。

4 seems   

v.好像，仿佛( seem的第三人称单数 )

参考例句：

• She seems to feel ambivalent about her new job. 她似乎对新工作忧喜参半。
• Her return to the team now seems a certainty. 她的归队现在似乎已成定局。

5 company   

n.公司

参考例句：

• Is this your company?这是你的公司吗？
• Which company was that?那是哪家公司？

6 clear   

vt.清除，扫清；adj.清晰的，明白的；晴朗的；清澈的，明亮的；畅通的，无阻的

参考例句：

• Clear the snow from the road.清除马路上的积雪。
• Is that clear to everyone?大家都明白了么？

7 as   

conj.按照；如同

参考例句：

• He got work in a hotel as a waiter.他在一家旅馆找到了当服务生的工作。
• In the hotel,the old men were drinking away as usual.在旅馆里，这些老人和往常一样喝个不停。

8 going   

n.去，离去，地面(或道路)的状况，工作情况；(复数形式）goings: 行为；adj.进行中的，流行的，现存的

参考例句：

• We're going to listen to a report this afternoon. 今天下午我们要去听报告。
• He hates leaving the office and going on holiday.他不愿离开办公室去度假。

9 accommodations   

n. 膳宿；住房

参考例句：

• They provided comfortable accommodations for visitors. 他们为旅客提供舒适的住处。
• Make a telephone call. Tell them to meet you at the railway station and to arrange accommodations. 先打个电话， 请他们接站，安排好食宿。

10 television   

n.电视(机) [=TV]

参考例句：

• Do you often watch television?你经常看电视吗？
• Please turn off the television.请把电视关上。

11 was   

v.(is,am的过去式)是，在

参考例句：

• He said he was right.他说他是正确的。
• He was cold and hungry.他又冷又饿。

12 broken   

adj.坏掉的，患病的，被制服的，断掉的；vbl.break的过去分词

参考例句：

• He is mending a broken cup.他在修补破杯子。
• Something was broken in my engine.我的发动机里有个东西损坏了。

13 anyone   

pron.(=everybody)任何人

参考例句：

• Anyone who wants to can join.愿意的都可以参加。
• Have you got anyone to speak for you?你找到人代表你们发言了吗？

14 fix   

v.使...固定，修理，准备

参考例句：

• I'll try to fix it soon.我将尽快修理它。
• I'm going to stay behind and fix dinner.我会留下来安排晚餐。

15 complain   

v.抱怨；发牢骚

参考例句：

• They did nothing but complain.他们只知道抱怨。
• You have no reason to complain.你没有理由抱怨。

16 manager   

n.经理；负责人

参考例句：

• The manager believes in him.经理信任他。
• In our company the manager has the last word.在我们公司经理有最后决定权。

17 terrible   

adj.可怕的，糟糕的，极其的

参考例句：

• I think you've made a terrible mistake.我认为你犯了一个严重的错误。
• This is a terrible idea.这是一个可怕的想法。

18 few   

adj.很少的，不多的，少数的；int.少数的

参考例句：

• There are few woods in that area.那个地区几乎没有森林。
• I have a few questions.我有些问题要问你。

19 got   

v.(get的过去式)得到，猜到，明白

参考例句：

• I just got some bad news.我刚得到一些坏消息。
• I have got far too much work to do.我要做的事太多了。

20 had   

vbl.have的过去式和过去分词；conj.有

参考例句：

• I just had a good idea!我有个好主意！
• The boy had a small branch of a tree in his hand.这个男孩手上拿一条小树枝。

21 such   

adj.如此的，这样的；pron.这样的；adv.如此地

参考例句：

• He is such a man.他是这样一个人。
• He spent all his money,he is such a fool.他这样傻，花光了所有的钱。

22 experience   

n.经历，经验；v.经历，体验

参考例句：

• The best way to learn is to learn by experience. 学习的最佳办法就是从经验中学习。
• He is a man of wide knowledge and experience.他见多识广。

23 would   

aux.will的过去式；愿，要；常常；大概；将要，会

参考例句：

• Why would you say that?为什么你会这么说？
• Would you please help me?你能帮帮我吗？

24 offer   

n.出价，提议；vt.提供，出价；贡献，奉献；vi.提议；出现；求婚

参考例句：

• She chose to accept his offer.她决定接受他的提议。
• It was friendly of him to offer his help.他提供帮助真是太好了。

25 free   

adj.自由的，免费的；v.使自由；adv.随意地

参考例句：

• I don't have much free time.我没有多少空闲时间。
• There really is no free lunch.天下果然没有免费的午餐。