旅游英语对话-Complaining about a Tour(2)

A: I paid good money for this tour and would appreciate some help with some problems that have come up.
B: I would like to help you smooth out any difficulties¹ you are having. What can I help you with?
A: This tour company can’t seem to coordinate² anything. We are always arriving after something is closed or get there when the guides for the site are on a break.
B: We are trying to fix that. Are the accommodations³ to your liking⁴?
A: Our accommodations are pretty substandard.
B: Is there anything in particular that is wrong with your room?
A: The room smelled of smoke, even though it was supposed to be a nonsmoking room.
B: You should not have to put up with that. Was the hotel restaurant good?
A: Actually a few people from our group got sick, and everyone thinks it was from the bad dinner that we ate.
B: Our tour company takes pride in providing excellent tours. Please let me offer you a free city tour and lunch as an apology.
 

1 difficulties   

n.困难( difficulty的名词复数 )；难度；难事；麻烦

参考例句：

• I am acutely aware of the difficulties we face. 我十分清楚我们面临的困难。
• the difficulties of English syntax 英语句法的难点

2 coordinate   

adj.同等的，协调的；n.同等者；vt.协作，协调

参考例句：

• You must coordinate what you said with what you did.你必须使你的言行一致。
• Maybe we can coordinate the relation of them.或许我们可以调和他们之间的关系。

3 accommodations   

n. 膳宿；住房

参考例句：

• They provided comfortable accommodations for visitors. 他们为旅客提供舒适的住处。
• Make a telephone call. Tell them to meet you at the railway station and to arrange accommodations. 先打个电话， 请他们接站，安排好食宿。

4 liking   

n.爱好；嗜好；喜欢

参考例句：

• The word palate also means taste or liking.Palate这个词也有“口味”或“嗜好”的意思。
• I must admit I have no liking for exaggeration.我必须承认我不喜欢夸大其词。