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(单词翻译:双击或拖选)
These days, shopping often involves an Internet connection and a laptop or smartphone. However, businesses are now trying to use new technology, such as 3D printing and augmented1 reality, to bring customers back into stores.
At the recent National Retail2 Federation3 show in New York City, many companies demonstrated these new technologies. One, the computer company Intel, is experimenting with 3D printing. It is using the Mach 2XS commercial printer.
Instead of printing words on paper, the Mach 2XS prints clothes. For example, it uses thread to print out a sweater. It prints the sweater out row by row, until it is fully4 formed.
Ryan Parker is the general manager of Responsive Retail at Intel. He says the 3D printers print out clothing, made just for the individual in size and style, in about 45 minutes.
Bringing consumers back to stores
More and more consumers shop online. But young people still seem to like going to physical stores. A recent study shows that 67 percent of people between ages 13 to 21 shop in physical stores most of the time. The IBM Institute for Business Value and the National Retail Federation did the study.
A London-based company, Ads Reality, is trying to use augmented-reality, or AR technology in stores. Augmented reality is a technology that creates computer-generated images and projects them in a way that they look real.
“When it’s used in the right way, it’s a very powerful tool to drive mobile engagement5 and store traffic,” said Richard Corps6, managing director.
The company’s latest product is an “AR Window.” It superimposes life-sized augmented-reality characters on big screens in store windows.
“It looks like those characters are actually inside the store ... it stops people outside the store because they’re amazed to see these characters ... and then it drives them inside the store because they want to have their photograph taken with these characters,” Corps said.
Customer service robots
Customer service robots might also become a common store experience. The New York company Autonomous7 is experimenting with customer service robots. These wheeled devices include a Wi-Fi connection to a real person who can be seen on the robot’s screen.
Robots in a hardware store, for example, could be operated from anywhere by experts in different fields, like plumbing8 or electrical wiring.
Autonomous chief Duy Huynh says the robots can make the shopping experience personal.
“With our technology, when you walk into a store one of our robots will approach you and behind the robot, [it’s] going to bring someone who knows your shopping habits, who has been helping9 you for the past six months, who knows what you need, to talk to you. So to us that’s really, really important and that’s the very first time you can actually do personalization offline.”
Words in This Story
amaze – v. to fill someone with wonder.
augmented reality – n. a technology that superimposes a computer-generated image on a user's view of the real world.
3D printing – n. the process of making a physical object from a three-dimensional digital model.
character – n. a person who appears in a story, book, play, movie, or television show.
consumer – n. a person who buys goods and services.
customer – n. someone who buys goods or services from a business.
product – n. something that is made or grown to be sold or used.
robot – n. a real or imaginary machine that is controlled by a computer and is often made to look like a human or animal.
thread – n. a long, thin piece of cotton, silk, etc., used for sewing.
superimpose – v. to place or lay something over something else.
sweater – n. a warm usually knitted10 piece of clothing for the upper part of your body.
1 Augmented | |
adj.增音的 动词augment的过去式和过去分词形式 | |
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2 retail | |
v./n.零售;adv.以零售价格 | |
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3 federation | |
n.同盟,联邦,联合,联盟,联合会 | |
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4 fully | |
adv.完全地,全部地,彻底地;充分地 | |
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5 engagement | |
n.订婚,婚约,约定,约会 | |
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6 corps | |
n.(通信等兵种的)部队;(同类作的)一组 | |
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7 autonomous | |
adj.自治的;独立的 | |
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8 plumbing | |
n.水管装置;水暖工的工作;管道工程v.用铅锤测量(plumb的现在分词);探究 | |
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9 helping | |
n.食物的一份&adj.帮助人的,辅助的 | |
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10 knitted | |
v.(使)愈合( knit的过去式和过去分词 );编结;(使)紧密地结合;织平针 | |
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