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(单词翻译:双击或拖选)
I took one psychology1 class in college, and I learned about this guy, Abraham Maslow, as many of us are familiar with his hierarchy2 of needs. But as I sat there for four hours, the full afternoon, reading Maslow, I recognized something that is true of most leaders. One of the simplest facts in business is something that we often neglect, and that is that we're all human. Each of us, no matter what our role is in business, has some hierarchy of needs in the workplace.
我在大学里上过一门心理学的课程,正如你们很多人一样,我从亚伯拉罕.马斯洛那儿学到了“需求层次理论”。我在那里坐了四个小时,整个下午都在阅读读马斯洛的经典,我确实意识到一些适用于多数领导者的东西。而商业中最简单的事实之一是一些通常被我们忽略的东西。我们都是人。我们每个人,无论我们在商场上扮演着怎样的角色,在工作岗位上,我们都有着一些不同层次的需求。
So as I started reading more Maslow, what I started to realize is that Maslow, later in his life, wanted to take this hierarchy for the individual and apply it to the collective, to organizations and specifically to business. But unfortunately, he died prematurely3 in 1970, and so he wasn't really able to live that dream completely. So I realized in that dotcom crash that my role in life was to channel Abe Maslow. And that's what I did a few years ago when I took that five-level hierarchy of needs pyramid and turned it into what I call the transformation4 pyramid, which is survival, success and transformation. It's not just fundamental in business, it's fundamental in life. And we started asking ourselves the questions about how we were actually addressing the higher needs, these transformational needs for our key employees in the company. These three levels of the hierarchy needs relate to the five levels of Maslow's hierarchy of needs.
所以当我更多阅读马斯洛的著作时,我开始意识到马斯洛在晚年的时候尝试着将这种个人的需求的不同层级应用在集体层面,应用在组织中,尤其在商业企业中。但不幸的是,他在1970年早逝了所以他不能见证这一梦想的实现。所以我意识到在互联网爆炸后,传承马斯洛的理论,成了我生命中的一项重要的任务。这我几年前开始把他的五级需求金字塔转变成了我的三级转变金字塔——生存,成功和转变这不只是商业的根本,它也是生活的根本。我们开始问自己,如何才能真正的解决更高级的需求,我们公司核心员工的转变的需求。需求层级中的这三个层次实际上与马斯洛的五级需求紧密联系。
But as we started asking ourselves about how we were addressing the higher needs of our employees and our customers, I realized we had no metrics. We had nothing that actually could tell us whether we were actually getting it right.
但当我们开始问自己如何解决我们公司员工和客户的更高层次需求时,我意识到我们没有任何衡量标准我们不知道我们怎样做才是对的。
重点讲解:
1. learn about
了解;学习
eg. He read a lot so as to learn about the intellectual history of Europe.
他大量阅读以便了解欧洲思想史。
eg. Do What Others Do: Learn about other businesses that interest you.
做别人会做的事:学习一些你感兴趣的别的行业的事。
2. turn into
变成;进入
eg. I saw him turn into the library.
我看他走进了图书馆。
eg. He turned those sentences into English.
他把那些句子译成了英文。
3. relate to
涉及,有关
eg. How can others relate to you?
其他人和你相处的如何?
eg. It defines what these software elements are and how they relate to each other.
它定义了这些软件要素是什么,以及它们如何与其他的部分产生联系。
背景资料
切普·柯利是幸福生活酒店(Joie de Vivre)的创立者、执行主席以及CEO。幸福生活酒店是他于1987年创立的,当时切普才26岁。如今,酒店已发展成美国加利福尼亚州最大的精品酒店集团。
切普曾被《金山商务时报》评为旧金山去“最有创新精神的CEO”。
点击收听单词发音
1 psychology | |
n.心理,心理学,心理状态 | |
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2 hierarchy | |
n.等级制度;统治集团,领导层 | |
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3 prematurely | |
adv.过早地,贸然地 | |
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4 transformation | |
n.变化;改造;转变 | |
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