商业报道:联邦快递vs.UPS

Ride along for a driver's-eye view of this classic Most Admired rivalry¹.

FedEx and UPS are on our most admired list this year because they are both fierce competitors and they are recognized not only within their industry but throughout business at large, as being really amazing in terms of the way that they conduct themselves.

"FedEx is one of the best companies to work for, you know. It's amazing what FedEx, you know, technology that we have. It's awesome², you know, uh, I'm here in 18 years, and I think the quality professional and service is one of the best. And we always pick, er, quality of tools, for an example, this power pair list, we have, uh, advanced with technology, the new truck we've got, the hybrid⁴ truck and everything is based on quality and the best. That's why we have the best service and the best quality of service because we have the right and, uh, transmit, you know, he, he, he does the right thing to get the best for us, to do quality work. You know, you need good personality, otherwise if you don't have good personality, you can't work with this job. "

"They called me the mayor around here, I guess, I've been doing this job for a year and a half and it's become personal with the customers. uh, I have their, They have my phone number, I have their phone number, we even text each other, you know, if they are not home, you know, what time you are getting home, you know, I know when they get home, and it's personal, you know, uh, customer service is important to me. I don't want to bring a load back to the building, so, you know, I want to make sure they are home, you know, so I, customer service is very important. The company is very good, uh, we are trying to as far as like right now, everyone is trying to go green, our trucks, you know, we have hydraulic⁵ trucks in our, in our center, you know, so as far as, you know, to save, to save on gas, uh, we try to not to make left turns, you know, to save on gas, you know, that's very important to us. Sometimes, like, uh, one customer tells me that when Melitzia take a day off, his dog, because, I, I, I have treats in my truck, for my animals, for my pets, uh, his dog might sit next to my truck, waiting for me, even though I am not at work, so he, he tells me the next day, my dog Merrie was sitting by your truck waiting for a treat, but then we realize you are not there. So, you know, we keep on walking. So I hear that all the time."

One would think that if FedEx makes the list UPS would be often vice³ versa. But it's interesting because in this case, both of these companies are very very well recognized. We are seeing business people really say these companies have been really strong for a very long time and these brands mean something in the currency of business and that's why they are both our most admired.

Notes:

Vice versa: With the order or meaning reversed⁶; conversely.

FedEx联邦快递和UPS快递公司都位处我们最赞赏的企业名单之列，因为他们是激烈的竞争者，他们不仅在快递行业内部受到认可，整个企业界都为他们的行为方式感到钦佩。

“联邦快递是员工工作的首选之一，你知道。联邦快递的技术非常不可思议。这里非常令人敬畏。我已经在这里工作了18年龄，我认为这里的职业素质和服务都是一流的。我们总是选择高质量的工具，比如，动力方面，我们处理高新的技术之外，还用最新的混合动力卡车，一切都是以最好的质量为基础。这是我们有最好最高质的服务的原因。我们有权利，你知道，他们采取了正确的措施确保我们提供最好的服务。你知道，你需要高度责任感，否则如果你人品不好，你就不能做这份工作。”

“这里的人都称我为市长，我猜。这份工作我已经做了一年半了，我跟顾客之间已经建立起了个人感情。他们有我的电话号码，我也有他们的，我们甚至经常相互发短信，如果他们不在家，会什么时候到家，我知道他们什么时候到家。这是非常隐私的东西你知道。客户服务对我来说非常重要。我不想将信件带回工作地点。所以，你知道，我想确保客户在家，为客户服务非常重要。公司很好，他们希望做最正确事情。大家都希望实现环保，我们快递中心的卡车都是混合动力的，节省汽油对我们来说非常重要。有时，我们的客户告诉我们，Melitzia会离开一天，不能照顾它的狗。我车上正好有吃的，就可以把它的狗放在我的车旁边，等着我，即使我不在车上的时候。第二天他会告诉我，我的狗Merrie坐在你的卡车旁边等你喂它，但是我们马上意识到你不在。所以，你知道，我们就继续散步了。我经常听到类似的话……”

有人可能认为，如果联邦快递榜上有名，UPS可能就不会来。但是有趣的是，在这个事件中，两个公司都受到了普遍认可。商界认为这两家公司品牌效应非常强大非常持久，这在商业界意义重大。这也是两家快的公司都是我们最喜爱的公司的原因。

单词注解：

Vice versa：顺序或意思相反的

1 rivalry   

n.竞争，竞赛，对抗

参考例句：

• The quarrel originated in rivalry between the two families.这次争吵是两家不和引起的。
• He had a lot of rivalry with his brothers and sisters.他和兄弟姐妹间经常较劲。

2 awesome   

adj.令人惊叹的，难得吓人的，很好的

参考例句：

• The church in Ireland has always exercised an awesome power.爱尔兰的教堂一直掌握着令人敬畏的权力。
• That new white convertible is totally awesome.那辆新的白色折篷汽车简直棒极了.

3 vice   

n.坏事；恶习；[pl.]台钳，老虎钳；adj.副的

参考例句：

• He guarded himself against vice.他避免染上坏习惯。
• They are sunk in the depth of vice.他们堕入了罪恶的深渊。

4 hybrid   

n.(动，植）杂种，混合物

参考例句：

• That is a hybrid perpetual rose.那是一株杂交的四季开花的蔷薇。
• The hybrid was tall,handsome,and intelligent.那混血儿高大、英俊、又聪明。

5 hydraulic   

adj.水力的；水压的，液压的；水力学的

参考例句：

• The boat has no fewer than five hydraulic pumps.这艘船配有不少于5个液压泵。
• A group of apprentics were operating the hydraulic press.一群学徒正在开动水压机。

6 reversed   

v.（使）反转( reverse的过去式和过去分词 )；（使）颠倒；（使）翻转；推翻adj.颠倒的

参考例句：

• The new president reversed many of the policies of his predecessor. 新任总统彻底改变了其前任的许多政策。
• The appeal court reversed the original verdict and set the prisoner free. 上诉法庭撤销了原判，把那个犯人释放了。 来自《简明英汉词典》