职场英文口语 第216期:忙碌时接听电话(1)

 　　Has anyone seen the stapler¹?I can't find any pens.Oh, here it is. 谁有订书机？我找不到一根笔。给你。

　　Will someone answer that phone? 能不能有人接一下电话？

　　Hello again and welcome back to English at Work. 大家好，欢迎回到职场英语。

　　The offices of Tip Top Trading have become chaotic² since Denise left and just at a time when things are getting busy. 自丹尼斯走后，Tip Top Trading变得一团乱，这正是公司忙碌的时候。

　　How is everyone going to cope³? Let's find out.Hello. 大家将如何应对呢？一起寻找答案吧。你好。

　　Yes? It is. Yes. We're very busy at the moment so call back later. Bye. 什么事？是的。我们现在很忙，一会儿再打吧。拜。

　　That was a bit rude Tom. 太没礼貌了，汤姆。

　　Well we're too busy to be nice. 我们太忙了，哪有时间友好。

　　Hmm. Not a good attitude Tom. 态度不好啊，汤姆。

　　Even when you are busy at work it's important to be polite on the phone. 即使你忙于工作，打电话时也要有礼貌。

　　It could be a potential customer. 对方可能是潜在客户呢？

　　Anna, I think you're going to have to remind Tom about this. 安娜，我觉得你有必要提醒汤姆这点。

　　Yes, I think so. 是的，我也是这么认为。

1 stapler   

n.订书机

参考例句：

• The stapler belongs to her.这订书机是她的。
• Can you hand me that stapler?请你把订书机拿给我，好吗？

2 chaotic   

adj.混沌的，一片混乱的，一团糟的

参考例句：

• Things have been getting chaotic in the office recently.最近办公室的情况越来越乱了。
• The traffic in the city was chaotic.这城市的交通糟透了。

3 cope   

v.(with)竞争，对抗；对付，妥善处理

参考例句：

• He had a lot of work,but he was able to cope.他的活虽多，但还能应付得来。
• They have to cope with a mountain of problems.他们得应付成堆的问题。