电话英语:分机占线时的常用语

 　　1. How may I direct you call？

　　您要哪里？

　　2. Could I have extension¹ 239，please？

　　请转接分机239。

　　3. I'm sorry the number's engaged．

　　对不起，这个电话有人在打。

　　4. The line is free now．I'll put you through．

　　不占线了，我帮您接过去。

　　5. Whom am I speaking to，please？

　　请问是哪位？

　　6. Do you mind if I use your phone？

　　我可以用一下你的电话吗？

　　7. I wonder if I could make a long distance call？

　　我能打个长途吗？

　　8. I'd like the extension 4130，please．

　　请转4130分机。

　　9. The number is busy now．

　　电话占线。

　　10. Well，it's ringing，go ahead，please．

　　好了，通了，请讲话。

　　11. And it took me quite a long time getting to you．

　　好不容易才给你打通。

　　12. I've been busy on the phone．

　　我一直在通话。

　　Dialogue A

　　(A：Operator B：Mary C：Jim)

　　A：Hello．Dodge² Automobiles⁴．How may I driect you call？

　　B：Could I have extension 239，please？

　　A：I'm sorry the number's engaged．Would you care to wait，please？

　　B：Sure．

　　(A few minutes later．)

　　A：The line is free now．I'll put you through．

　　C：Hello．This is Jim．Whom am I speaking to，please？

　　B：It's Mary．

　　C：Oh，Mary．

　　B：Where were you last night，Jim？I waited for you for almost anhour．

　　C：Oh！I'm sorry．I completely forgot．

　　B：You forgot！What did you do last night？

　　C：I stayed in…I was studying．

　　B：No，you weren't．I saw you at a quarter past seven and youwere with another girl．

　　C：I'm sorry，Mary．I'll explain everything．It won't happen a-gain．

　　B：It certainly won't．I'm never going to see you again(Maryhangs up the receiver)．

　　Dialogue B

　　(A：Susan B：John C：Operator D：Mike)

　　A：Do you mind if I use your phone？

　　B：No，not at all．Go ahead．It's over there in the corner．

　　A：I wonder if I could make a long distance call？

　　B：Of course．

　　(Pause)

　　A：Hello．I'd like the extension 4130，please．

　　C：Sorry．the number is busy now．Will you please hold the line？

　　A：No，I'll try agian later．

　　(A few minutes later)

　　A：Hello，operator．Extension 4130．Would you put me through a-gain，please？

　　C：OK，the line is free．Just a moment．(Pause)Well，it's ringing，go ahead，please．

　　A：Hello，Mike？It's Susan speaking．The line was very busy，andit took me quite a long time getting to you．

　　D：Yes．I'm sorry．I've been busy on the phone．How are you，dear？

　　A：Not very well．Something awful happened．We went to the Por-tobello Road and someone stole my handbag．

　　D：Oh，dear，did you lose a lot of money？

　　A：No，only a few pounds，but my passport was in the bag．That'swhat I'm really worried about．

　　D：You must tell your embassy⁵ about it and I think they'll issueyou with a new one．

　　A：I'd better go tomorrow．

　　D：They might not be open on Saturday，so you ought to ringthem to check first．

　　A：Yes，I'll do it tomorrow．

　　D：And Susan…

　　A：Yes？

　　D：Don't be too upset…it's not the end of the world．

　　A：OK．I'm getting better，thank you，dear．Good-bye．

　　D：Bye．Susan．

　　Words and Expressions

　　automobile³ n．汽车，机动车

　　extension n．(电话)分机

　　engaged a．占线的

　　completely ad．完全；十分；彻底

　　quarter n．四分之一；一刻钟

　　receiver v．(电话的)听筒，收话器

　　distance n．距离，路程

　　ring v．敲钟，打铃，响，鸣

　　awful a．糟糕的；极坏的；威严的；可怕的

　　steal vt．偷；窃取

　　handbag n．(女用)手提包

　　pound n．英镑；磅

　　passport n．护照

　　embassy n．大使馆

　　issue n．配给，发给

　　ought v．应当，应该

　　check v．核对

　　upset v．使不安；扰乱

　　a．不安的，难过的

1 extension   

n.伸长，扩大，伸展；延长，延期；延长部分，扩大部分；电话分机

参考例句：

• The pupils disliked the extension of the term.小学生们不愿延长学期。
• Our extension is nearly finished.我们的扩建部分已接近完工。

2 dodge   

v.闪开，躲开，避开；n.妙计，诡计

参考例句：

• A dodge behind a tree kept her from being run over.她向树后一闪，才没被车从身上辗过。
• The dodge was coopered by the police.诡计被警察粉碎了。

3 automobile   

n.汽车，机动车

参考例句：

• He is repairing the brake lever of an automobile.他正在修理汽车的刹车杆。
• The automobile slowed down to go around the curves in the road.汽车在路上转弯时放慢了速度。

4 automobiles   

n.汽车( automobile的名词复数 )

参考例句：

• When automobiles become popular,the use of the horse and buggy passed away. 汽车普及后，就不再使用马和马车了。 来自《简明英汉词典》
• Automobiles speed in an endless stream along the boulevard. 宽阔的林荫道上，汽车川流不息。 来自《现代汉英综合大词典》

5 embassy   

n.大使馆，大使及其随员

参考例句：

• Large crowd demonstrated outside the British Embassy.很多群众在英国大使馆外面示威。
• He's a U.S. diplomat assigned to the embassy in London.他是美国驻伦敦大使馆的一名外交官。