英国卫报:走向失控的博姿药妆(13)

“Miss it and they get on your back,” said Tony.

“未完成目标，它们就会骑在你背上，”托尼说。

He adopted a manager’s whine¹: “You’ve done three MURs less than you should have done this week.”

他接受了经理的牢骚：“这周你只完成了3次药物使用检查，少于你应该完成的量。”

A Boots pharmacist from another region² described to me a recent staff awayday at which

一位来自另一个地区的博姿药剂师向我描述了最近的员工外出日，

he and his colleagues were told: “400 MURs is an expectation now. We don’t need to tell you that.”

他和他的同事们被告知：“现在估计是400次。我们不需要告诉你这些。”

I have seen a 2008 email from a Boots area manager in yet another part of the country that states:

我曾在2008年在另一个地方看到过一封来自博姿地区经理的邮件，邮件中写道：

I personally don’t want colleagues to feel ‘brow-beaten’,

我个人不希望同事们感到“恐吓”，

but we do need to deliver our targets of 400 MCUs (medicine check-ups – another name for MURs) per store this financial year for two reasons:

但我们确实需要在本财政年度每家药店完成400次药物使用检查(药物使用检查——MURs的另一个名字)的目标，原因有二：

1. Delivering 400 MCUs is a measure of Excellent Patient Care.

1. 提供400次药物使用检查是对优秀病人护理的一种衡量。

2. The company can make 28 pounds profit for each MCU, so each one we don’t deliver is a lost 28 pounds.

2. 公司可以凭每次药物使用检查赚28磅的利润，所以每少一次就是损失28英镑。

So keen³ was Tony’s store to make that profit, he claims it did reviews on anyone, no matter how unsuitable.

托尼的商店是如此热衷于赚取利润，他声称它会检查任何人，无论多么不合适。

Tony himself was told to have one – and to give one to a patient with severe dementia.

托尼自己也被告知要做一次，并给一个患有严重痴呆症的病人做一个。

His manager came in for one – no sooner had it begun than she walked out, but it still went towards the total.

他的经理就来做了一次，刚一开始她就走了出去，但这仍然算入总数。

All so the shop could earn that extra 11,200 pounds from a scheme intended to help the sick.

这样，这家商店就可以从一项旨在帮助病人的计划中多赚11200英镑。

(Asked to comment, Boots said: “We make it clear to our colleagues that these services should not be undertaken inappropriately.”)

（当被问及对此的看法时，博姿表示：“我们向同事明确表示，这些服务不应被不当使用。”）

1 whine   

v.哀号，号哭；n.哀鸣

参考例句：

• You are getting paid to think,not to whine.支付给你工资是让你思考而不是哀怨的。
• The bullet hit a rock and rocketed with a sharp whine.子弹打在一块岩石上，一声尖厉的呼啸，跳飞开去。

2 region   

n.地区，地带，区域；范围，幅度

参考例句：

• The students went to study the geology of that region.学生们去研究那个地区的地质情况。
• It is unusual to see snow in this region.这个地区难得见到雪。

3 keen   

adj.热心的；敏锐的；激烈的；锋利的

参考例句：

• There is keen competition between the two motorcar firms.两家汽车公司之间存在着激烈的竞争。
• The children are mad keen to go to the zoo.孩子们非常想去动物园。