外贸英语话题王 第120期:产品质量

 　　Product Quality  产品质量

　　We'd like to have you help straighten out the trouble concerning the bicycles.  我们希望您能帮我们解决有关自行车产品的麻烦。

　　OK, can you give me the facts?  当然，能讲讲情况吗？

　　We have here a copy of the inspection¹ certificate issue by the Commodity Inspection Bureau and a set of photos.  这是商检局开具的检验证明书副本和一组照片。

　　The inspection certificate states that the bikes were found rusty³ when they were unpacked⁴ and the photos taken on the spot back up the findings.  检验证明书上说，开箱时发现自行车已经生锈，这些当场拍的照片能证明这点。

　　Are all our bikes like this?  我们的自行车都这样吗？

　　Not all, there are 5 of them that have rust² stains.  不是全部，五辆有锈斑。

　　That is very unfortunate.  真是太不幸了。

　　Our manufacturer has always attached great importance to the quality of their products.  我们的厂家对他们的产品质量向来很重视，

　　But maybe the rust stains are due to dampness at sea.  也可能这些锈斑是海上受潮造成的。

　　If that's the case, the liablity should rest with the insurance people.  如果那样的话，就应该由保险公司负责。

　　But our experts are of the opinion that the rust stain are not due to dampness but to poor workmanship.  但是我们的专家认为，锈斑并不是由于受潮所致，而是由于手工艺粗糙造成的。

　　Please look at the picture.  请看照片，

　　They surely prove that the derusting of the bikes before plating was not thoroughly⁵ done.  可以肯定证明，电镀之前，自行车的除锈工作搞得不彻底。

　　Well, it seems that manufacturers have not lived up to their standard in this case.  嗯，看来这次厂家没有达到他们的操作标准。

　　On the strength of this evidence, the responsibility rest with the producer and not with the insurance people.  证据表明，责任是生产商方面的，不在保险公司方面。

　　It's obvious that the manufacturers didn't strictly⁶ observe the proceeding⁷ requirements as stipulated⁸ in our contract.  很显然，厂家没有严格遵照我们合同中规定的加工要求做。

　　Well, I'm very sorry for this.  对此，我深感抱歉，

　　We'll replace the defectively⁹ bikes with new ones.  我们有毛病的自行车都换成新的。

　　Thank you for sorting out the matter for us.  谢谢您把这事解决了。

1 inspection   

n.检查，审查，检阅

参考例句：

• On random inspection the meat was found to be bad.经抽查，发现肉变质了。
• The soldiers lined up for their daily inspection by their officers.士兵们列队接受军官的日常检阅。

2 rust   

n.锈；v.生锈；(脑子)衰退

参考例句：

• She scraped the rust off the kitchen knife.她擦掉了菜刀上的锈。
• The rain will rust the iron roof.雨水会使铁皮屋顶生锈。

3 rusty   

adj.生锈的；锈色的；荒废了的

参考例句：

• The lock on the door is rusty and won't open.门上的锁锈住了。
• I haven't practiced my French for months and it's getting rusty.几个月不用，我的法语又荒疏了。

4 unpacked   

v.从（包裹等）中取出（所装的东西），打开行李取出( unpack的过去式和过去分词 )；拆包；解除…的负担；吐露（心事等）

参考例句：

• I unpacked my bags as soon as I arrived. 我一到达就打开行李，整理衣物。
• Our guide unpacked a picnic of ham sandwiches and offered us tea. 我们的导游打开装着火腿三明治的野餐盒，并给我们倒了些茶水。 来自辞典例句

5 thoroughly   

adv.完全地，彻底地，十足地

参考例句：

• The soil must be thoroughly turned over before planting.一定要先把土地深翻一遍再下种。
• The soldiers have been thoroughly instructed in the care of their weapons.士兵们都系统地接受过保护武器的训练。

6 strictly   

adv.严厉地，严格地；严密地

参考例句：

• His doctor is dieting him strictly.他的医生严格规定他的饮食。
• The guests were seated strictly in order of precedence.客人严格按照地位高低就座。

7 proceeding   

n.行动，进行，(pl.)会议录，学报

参考例句：

• This train is now proceeding from Paris to London.这次列车从巴黎开往伦敦。
• The work is proceeding briskly.工作很有生气地进展着。

8 stipulated   

vt.& vi.规定；约定adj.[法]合同规定的

参考例句：

• A delivery date is stipulated in the contract. 合同中规定了交货日期。
• Yes, I think that's what we stipulated. 对呀，我想那是我们所订定的。 来自辞典例句

9 defectively   

adv.有缺陷地，缺乏地

参考例句：

• This machine functions only defectively. 这台机器性能有缺陷。 来自互联网