宾馆英语：应接服务员

The Bellman 应接服务员

Key Sentences（重点句子）

59．Is this everything， sir？

这是全部东西吗，先生？

60．Here's the light switch．

这是电灯开关。

61．Here's the closet and there's the bathroom．

这儿是壁柜。这儿是洗澡间。

62． Will there be anything else， sir？

还有什么事吗，先生？

63． Well，if you need anything else，please call room service．

噢，如果你有什么事，请叫房间服务。

64． Let me help you with your luggage．

我来帮您拿行李。

65．It's very kind of you to do so．

你这样做使我很感激。

66．What's your room number， please？

请问您的房间号码？

67． And by the way， could I have a look at your room card？

顺便问一句，我可以看一下您的房卡吗？

68．How do you like this room？

您觉得这个房间怎么样？

69．It's also quite spacious¹．

房间也很宽敞。

70． Do you mind if I put your luggage by the wardrobe？

我把您的行李搁在衣柜旁边好吗？

71．By the way， could you tell me about your hotel service？

顺便问问，你能不能给我讲一下宾馆服务的情况？

　

Dialogue A

Bellboy： Is this everything， sir？

Visitor：Yes，that's everything．

Bellboy：Follow me，please．

Visitor：Thanks．

Visitor：Oh， can you change a twenty？

F． C．：Yes，sir．

Visitor：Three fives and five ones， please．

F．C．： Yes， sir．

Bellboy： Here we are， sir．

Here's the light switch．

Visitor： Fine．

Bellboy： Here's the closet and there's the bathroom．

Visitor：Great！ I want to wash up．

Bellboy： Will there be anything else， sir？

Visitor：No，thanks． I think I'm OK．

Bellboy：Well，if you need anything else，please call room service．

Visitor：Thank you．Here you are．

　

Dialogue B

（A： Bellman B： Mr and Mrs Smith）

A： Good afternoon， sir and madam． I'm the bell man here．

B：Good afternoon．

A：Very nice to see you here． Let me help you with your luggage．

B：It's very kind of you to do so．

A： What's your room number， please？And by the way，could I have a look at your room card？

B：Oh，yes．This morning my secretary made a reservation and filled in the registration² form for me． He told me that my room number was 302．

A：I see．Now please follow me．

（After entering the room）

A：Sir and madam，how do you like this room？It's just facing the Shanghai gymnasium．It's also quite spacious．

B：It's very cozy³．I like it very much．

A： Do you mind if I put your luggage by the wardrobe？

B： It's OK．Thank you very much．

A： Sir and madam， if you need something， just call me over the phone or press the button over there．

　

Dialogue C

（When me bell man is leaving the room，Mr．Brown asks him to introduce something about their service．）

A：By the way，could you tell me about your hotel service？

B： Certainly sir．Our hotel is a modern garden hotel of three star grade consisting of a group of three－storied octagonal buildings．The hotel possesses 199 international－stand arddouble rooms， 4 suites⁴ and 2 deluxe⁵ suites． All of the mare⁶ well－furnished．

A：How about other services？

B： Available at the hotel is a variety of Chinese，Japanese and Western food restaurants， in addition to a complete set of service facilities including ballroom⁷， physical fitness center， squash， billiard room， beauty salon⁸， sauna，swimming pool， bar， shopping arcade⁹ and taxi service，etc．

A：It sounds great．I'd like to have a brochure of your hotel．Where could I get one？

B：You can get it from the Reception Desk．If you don't mind， I'll come up again and offer you one．

A：Good．That's very kind of you．By the way，what about the daily service hour of the dining－room？

B： From 7∶00 a． m． till 10∶00 p．m．， nearly serving all day long．

A：When will the bar and cafe open？

B：From 3∶00 p．m．till midnight．And then，you might keep your valuables at the hotel's vault¹⁰．

A：You give very good service in your hotel．Thank you a lot．

　

Words and Expressions　

F．C．=front desk clerk 前台职员

Shanghai Olympic     Hotel 上海奥林匹克饭店

gymnasium     n．体育馆

spacious      a．宽敞的

cozy      a．舒适的

wardrobe     n．衣橱，衣柜

consist（of）      v．由……组成；包含

storied     a．有……楼层的

octagonal      a．八角形的

furnish      vt．装备；布置（房间）

well－furnished （房间）布置得好

available      a．可得到的

variety      n．种类；多样化

in addition to 另有，还有

facility      n．设备

physical fitness      健身房

squash     courts （squash=tennis）网球场

billiard      n．弹子

beauty salon      美容室

sauna      n．桑拿浴室

arcade      n．商场

brochure     ／ n．小册子

valuables      n．贵重物品

vault     n．保管库（贵重物品储藏处）

1 spacious   

adj.广阔的，宽敞的

参考例句：

• Our yard is spacious enough for a swimming pool.我们的院子很宽敞，足够建一座游泳池。
• The room is bright and spacious.这房间很豁亮。

2 registration   

n.登记，注册，挂号

参考例句：

• Marriage without registration is not recognized by law.法律不承认未登记的婚姻。
• What's your registration number?你挂的是几号？

3 cozy   

adj.亲如手足的，密切的，暖和舒服的

参考例句：

• I like blankets because they are cozy.我喜欢毛毯，因为他们是舒适的。
• We spent a cozy evening chatting by the fire.我们在炉火旁聊天度过了一个舒适的晚上。

4 suites   

n.套( suite的名词复数 )；一套房间；一套家具；一套公寓

参考例句：

• First he called upon all the Foreign Ministers in their hotel suites. 他首先到所有外交部长住的旅馆套间去拜访。 来自辞典例句
• All four doors to the two reserved suites were open. 预定的两个套房的四扇门都敞开着。 来自辞典例句

5 deluxe   

adj.华美的，豪华的，高级的

参考例句：

• This system puts the top hotels in a special deluxe category.这种分类法把最高级的旅馆列为特殊豪华级。
• I liked the deluxe edition,but I could afford only a second best.我喜欢精装版，但我只买得起一本稍差一点的。

6 mare   

n.母马，母驴

参考例句：

• The mare has just thrown a foal in the stable.那匹母马刚刚在马厩里产下了一只小马驹。
• The mare foundered under the heavy load and collapsed in the road.那母马因负载过重而倒在路上。

7 ballroom   

n.舞厅

参考例句：

• The boss of the ballroom excused them the fee.舞厅老板给他们免费。
• I go ballroom dancing twice a week.我一个星期跳两次交际舞。

8 salon   

n.[法]沙龙；客厅；营业性的高级服务室

参考例句：

• Do you go to the hairdresser or beauty salon more than twice a week?你每周去美容院或美容沙龙多过两次吗？
• You can hear a lot of dirt at a salon.你在沙龙上会听到很多流言蜚语。

9 arcade   

n.拱廊；(一侧或两侧有商店的)通道

参考例句：

• At this time of the morning,the arcade was almost empty.在早晨的这个时候，拱廊街上几乎空无一人。
• In our shopping arcade,you can find different kinds of souvenir.在我们的拱廊市场，你可以发现许多的纪念品。

10 vault   

n.拱形圆顶，地窖，地下室

参考例句：

• The vault of this cathedral is very high.这座天主教堂的拱顶非常高。
• The old patrician was buried in the family vault.这位老贵族埋在家族的墓地里。